In all hotels’ departments you can make your purchases by charging your room bill. When shopping please show the cashier your room number and then write your name with print letters on the receipt issued.
At the reception you can be informed at any time about the balance of your room bill and pay part or pay it off whenever you wish during your stay.
To pay your bill we accept: Eurocard, MasterCard, Amex, Visa, Diners.
Your room key is connected to a card that activates the electricity in your room. You may not cut and remove the card from the key. Please insert this card into the appropriate slot after entering the room to activate the power supply.
Your room key is connected to a card that activates the electricity in your room. You may not cut and remove the card from the key. Please insert this card into the appropriate slot after entering the room to activate the power supply.
On the day of departure, please vacate your room by the predetermined time. The Check Out time information is on the notice board next to the reception area. For day use requests and charge for this service, contact the reception the day before departure. Also make sure to pay your bill in time before your departure.
If you need a porter ask for it at the reception desk or by calling No (2000) from your room. There is a luggage storage service at the reception. It is your responsibility to ensure that your luggage is loaded onto your coach, taxi or car.
There is courtesy room near the pool for those guests who leave the hotel later than the time they vacated their room. A private shower, a dressing area and a hairdryer are available on site for a comfortable preparation for the return journey.
In the event of a fire, keep calm and consult the special sign you find taped to the front door of your room. There are emergency exit lights and fire extinguishers in all common areas. In the event of an earthquake, do not use staircases. Lie in the fetal position on the floor next to the bed and place the pillow over your head for protection.
A logbook is kept at the reception for things lost and found in the hotel. All hotel staff are trained to deliver what they find at the hotel reception.
At the reception you can get post cards, envelopes and stamps. Leave your post in the slot and it will be posted for you.
Please inform the reception desk of your departure time and destination and they will arrange for a taxi to be waiting for you at the hotel entrance. For your best service in July and August make sure to inform the reception one day before.
If you wish to use the hotel’s e-mail, please inform the reception. Secretarial support services are chargeable. At the reception you can find out about the charges.
For excursions, car rental, etc., contact the reception.
If you wish to order or send flowers, please contact reception. If you wish to order or send flowers, please contact reception.
The hotel doctor's office is equipped with a first aid kit and a list of emergency telephone numbers for medical assistance. For medical assistance, please contact reception. Nearest pharmacy (Skala 3km)
Please contact reception to arrange the details.
Pets are welcome to Porto Skala Hotel Village under the following terms and conditions:
All the necessary vaccinations have been done and there is a health booklet which can be presented on each request.
The pet is only allowed in the hotel room accompanied by the owner and is not allowed to stay in the room alone for more than 1 one hour. Pets suffering and crying left alone for long period in the room will be reallocated.
Pets are not allowed in any of the public areas of the hotel such as Restaurants, Bars, Swimming Pools, Gym, Conference Room, Lounges, Reception, Children’s’ Playground etc
If you wish to have your breakfast earlier than the scheduled start time of the breakfast buffet, please inform the reception the day before and before 20.00 in the evening so that we can arrange it as you wish. Early Breakfast is a continental basic breakfast and no Buffet.
All hotel departments are subject to tax audits. Consumption of food and drinks that you have purchased outside the hotel is only allowed in the rooms, while it is not allowed to use them in other areas of the hotel without a legal receipt being issued by the hotel. The fine for the customer is €3,000 and for the hotel €10,000. All prices include VAT and Municipal Tax.
Accommodation Tax: The accommodation tax of 3.00 per room and night is not included in the overnight prices, which is valid from 1/1/2018, based on article 53 of Law 4389/2016 and which is an obligation of the customer to be paid at the reception on the day of departure.
24 Hrs Service for Drinks and Snacks the right fellowship to all sleepwalkers.
At the pool bar you can cool off with fresh juices and all kinds of soft drinks and cocktails. Here you will listen to Greek music and international hits and find tasty ice creams for the whole family.
Sunbeds and umbrellas are at your disposal free of charge.
It is located next to the pool and is fenced for the safety of children. Parents are requested to supervise their children at all times.
It is located one floor below the reception area. It is fully equipped and air conditioned. To use it, you need to make a reservation at the reception. People under the age of 16 must be accompanied by an adult.
It is located next to the pool. The equipment is available free of charge at reception or the pool bar.
It is located next to the pool. The equipment is available free of charge at reception or at the pool bar.
A video wall room with high-tech audio and video equipment is available in the main building. The same space is also available for conferences with a capacity of up to 30 people.
In the store you will find supplies for your room's fridge and coffee/tea set, soft drinks, snacks, toothpaste, t-shirts, hats, souvenirs, books and other items.
On the board next to the reception are posted the routes of the local community bus and the hotel bus as well the fees for using them. To use the hotel bus, you need to reserve seats at the reception desk. This service may be automatically charged to your room bill.
All rooms are air-conditioned. Although the use of a/c is free of charge, charges will be implemented if a/c is left running after you have left the room. To turn on the a/c make sure that your room’s french window and door is totally closed. Please contact the Reception for a small demonstration of operation if needed. (SMP)*
In all rooms there is a tea/coffee set. To prepare your hot drink fill the electrical boiler with water and place it accordingly on its base. Push the boiler’s switch (above the handgrip) to the top. Wait 3 minutes and the water will be ready. Please keep it away from children.
Mini fridge is operating as long as you set the wished temperature by turning the wheel inside the fridge. It is not connected to power saving system.
A private safety deposit box is placed in your room’s closet. The use of the safety deposit box is free of charge. Please apply at the reception desk for the safety deposit Key. The management can not be held responsible for any loss of valuable things that were not kept in your rooms’s safety deposit box. In case of safe key loss, the lock will be replaced with a charge of 40 euros.
Telephone use instructions are available by the telephone device.
If you require this service please use the laundry bag, available at the reception desk. This service is charged. For prices please ask the reception desk.
Kindly ask the reception. A steam iron device and ironing board/ a shoe polishing set will be delivered to your room free of charge.
Please keep the bathroom white towels within your room and do not use them at the beach or at the pool area. Aiming to save of spoiling the precious water for this island, towels will be replaced as long are dropped on the bathroom floor, bed sheets are replaced every 3rd day. (SMP)*
You take beach/ pool towels from the pool bar and replace it with a fresh clean. (SMP)*
Please dial nine (2000) and arrange your wake up call.
